Effective Date: August 3, 2026
True North Finds is owned and operated by Andrew Mainella (“we”, “us”, or “our”). We are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, app, or services.
1. Information We Collect
We collect only the information needed to run our website this includes:
Usage Data: Cookies, IP address, device data, analytics, and error diagnostics.
Feedback and Support Information: Messages, reports, feature requests, or other details you send to us.
2. How We Use Your Information
We use your data to:
Operate, secure, and improve our website, app, and services
Prevent fraud and abuse
Analyze usage trends and diagnose errors via PostHog
3. Cookies and Tracking
We use cookies and similar technologies for:
• Usage analytics and error diagnostics (PostHog)
On web, you can manage analytics cookie preferences in the cookie banner, Cookie Settings link, or your browser settings. If you reject analytics cookies, PostHog measures basic usage with a privacy-preserving daily hash instead of storing analytics cookies. Essential cookies may still be used for site security.
4. User-Generated Content
Users may submit feedback, support requests, and feature requests.
5. Data Sharing
We may share your information with the following service providers:
Amazon Web Services (data hosting)
PostHog (usage analytics and error diagnostics)
Expo / React Native (app platform)
These services are bound by contractual agreements to protect your information.
6. Data Storage and Retention
All data is stored securely in AWS Canada (Central) region.
Information is retained indefinitely unless:
• It's no longer required for legal or operational reasons
7. Your Rights
You have the right to:
• Access and review your data
• Correct inaccuracies
You can manage your data in the app, or email us at
privacy@truenorthfinds.ca
to make a request.
8. Children's Privacy
We do not knowingly collect data from children under 18. If you are a parent or guardian and believe we have collected data from a minor, please contact us.
9. Policy Changes
We may update this Privacy Policy occasionally. If we make material changes, we will notify you via the app or email.
10. Acceptance of Policy
By using our services, you agree to the terms of this Privacy Policy.
Contact Us
If you have questions or data requests, please contact:
Andrew Mainella
Email:
privacy@truenorthfinds.ca
Location: Winnipeg, Manitoba, Canada